Shipping policy
Shipping Policy
At Kairven, we aim to make every order simple, transparent and reliable from checkout to delivery.
Free UK Shipping
We currently offer free standard shipping on all orders within the United Kingdom.
There is no minimum order value required.
Estimated Delivery Time
Orders are typically delivered within:
5–10 business days
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, public holidays or periods of unusually high demand.
Order Processing
Once your order has been confirmed, it will be prepared for dispatch through our fulfilment network.
You will receive an order confirmation by email after completing your purchase.
Once your order has been dispatched, additional shipping or tracking information may be provided when available.
Order Tracking
Where tracking is available for your shipment, tracking details will be sent to the email address provided at checkout.
Please allow some time for tracking information to update after dispatch.
Delivery Information
Customers are responsible for providing a complete and accurate delivery address at checkout.
Kairven cannot guarantee successful delivery where incorrect or incomplete shipping information has been provided.
If you notice an error in your delivery information, please contact us as soon as possible after placing your order.
Delivery Delays
Although most orders arrive within the estimated delivery timeframe, occasional delays may occur.
If your order has not arrived within the expected timeframe, please contact our customer support team and we will assist you in reviewing the status of your shipment.
International Shipping
Kairven currently focuses on deliveries within the United Kingdom.
Additional destinations may become available in the future.
Questions About Your Order
If you have any questions regarding shipping or delivery, please contact us at:
Our team aims to respond within 24 hours on business days.